Work at the local level to develop patient rights practices.
To review the complaints received by the units within the specified period and to fill out the complaint notification form accordingly. To help the in-service and public health education work that the center of patient rights has prepared.
yOUR RIGHTS
1. General benefit from the service:
Access to health services within the framework of justice and equity principles. It has the right to receive services regardless of race, language, religion and sect, gender, philosophical beliefs, economic and social conditions.
2. Informing and requesting information:
Every health care service has the right to know what is possible and to ask for oral or written information about health status. Our patients can learn their treatment information from the PATIENT TRANSACTIONS module on our webpage.
3. Select and change the health institution and its staff:
It has the right to choose and change the health institution to choose, change and benefit from the health services provided at the health facility of their choice and to learn the identities, duties and titles of the receiving health care providers and other health workers.
4. Privacy:
They have the right to receive all kinds of health care in a confidential environment.
5. Rejection, suspension and consent:
It has the right to refuse treatment, not to be stopped, to receive treatment in medical interventions, and to benefit from service in the context of consent.
6. Security:
To get health care in a safe environment,
7. Fulfillment of religious obligations:
The health facility has the right to fulfill its religious obligations within the limits of the measures taken within the scope of the facilities and administrative measures.
8. Respect for human values, respectability and comfort:
With respect, care and care, there is a right to receive a health care service with all kinds of noisy and disturbing factors provided with hygienic conditions in a gentle, gentle and compassionate environment.
9. Visiting and accompanying:
It has the right to accept visitors on the basis of the procedures and principles determined in the health facilities and to have companions in accordance with the legislation and facilities of the health facility and if the physician deems it appropriate.
10. Right to file an application, complaint and action:
In case of violation of their rights, they have the right to use all kinds of applications, complaints and lawsuits within the framework of the legislation.
HOSPITAL RESPONSIBILITIES
In the last period, besides patient rights, the concept of "Patient Responsibility" has emerged. Yet the content and content of this concept has not been revealed. In general, however, it can be described that the patient is the duty and obligation that must be fulfilled without resorting to a health care provider and in the period following the application. We can sort out the responsibilities of the patient in brief:
1. General Responsibilities
People should do their best to pay attention to their health and follow the recommendations given for a healthy life.
The person can give blood if it is convenient or organ donation can be found.
In simple situations, people should do their own care.
2. Social Security Status
Patient; health, social security and personal information in a timely manner.
Patient; health carnesin (Bag-Kur, Green Card, etc.).
3. Informing Healthcare Workers
Patient; complaints, complaints of previous illnesses, whether or not they have received any treatment in hospital, if any, the medicines they are currently using, and all health information.
4. Adhering to Hospital Rules
Patient; it must comply with the rules and practices of the health institution to which it refers.
The patient must comply with the referral chain established by the Ministry of Health and other social security agencies.
Patient; it is expected that they will cooperate with the health workers in the course of treatment, care and improvement.
Patient; if he / she is using an appointment-based health facility, he / she must obey the date and time of the appointment and report the changes to the relevant place.
Patient; hospital personnel, other patients, and the right to visit.
Patient; it has to compensate for the damage it has caused to hospital supplies.
5. Adapting to Treatment Recommendations
Patient; medications and advice should be carefully listened to and where they can not understand.
Patient; he should report this to the health worker if he / she can not comply with the proposal for treatment.
The patient must indicate whether he or she understands health care and post-discharge care plan as expected.
Patient; he or she is responsible for the outcome due to the rejection of the treatment to be applied or the failure to comply with the recommendation